How To Transfer Your Internet Service When You Move

If you’re preparing to move into a new space, transferring your internet service should be one of your top priorities. Use this handy guide to learn how.

The internet: our modern-day superhero. It’s there for us when we need to answer a burning question, stream our favorite shows, or maintain a lifeline to our work and social lives. We’re so intertwined with the internet that it’s hard to imagine a day without it. Now, imagine you’ve just moved into your new home, and as you unpack your boxes, you realize there’s no internet connection.

Many people view moving house as a rollercoaster ride. It’s thrilling, exhausting, and sometimes scary. Amid the whirlwind of sorting, packing, and organizing, some things may slip through the cracks. And one thing you definitely don’t want to forget when moving is transferring your internet service.

Relocating your internet service isn’t as simple as unplugging your router and plugging it back in at your new place. There’s a bit more to it—and that’s why we’ve created this guide. Let’s dive in!

Assess Your Current Internet Plan

How much data does your current internet plan offer? What are the speeds like, and do they meet your needs? If you’re consistently running out of data or dealing with slow speeds, moving might be the perfect opportunity to upgrade your plan or switch to a different provider.

Look at your past few months of usage. If you stream a lot of videos or work from home, you may need higher speeds or more data. If you use the internet only for light browsing or checking emails, a basic plan might suffice. Remember, your new home might have different connectivity options, so keep an open mind about changing plans or providers.

Examine Terms and Conditions

Some internet service providers (ISPs) allow you to transfer your service to a new location at no additional cost, while others might charge a fee. Some ISPs may not support service in your new area, requiring you to terminate your contract.

You need to understand the implications of moving on your contract. Are there penalties for early termination? Is there a grace period during which you can move without any financial impact? Consider these factors as you plan your move.

Also, check if your current plan is still under contract. If it is, you’ll need to find out whether your provider allows a service transfer while under contract. If they don’t, you could be looking at hefty termination fees. Be sure to read the fine print or call your ISP’s customer service for clarification.

Research ISPs in Your New Location

Your internet service options might vary depending on the area. Compare different providers and plans to ensure you’re getting the best deal and service for your needs. If you’re moving from Dallas to Royse City, for example, look closely at internet providers in Royse City who offer plans that appeal to you.

Identify Available ISPs

Which service providers are available in your new area? Visit the websites of various providers and enter your new address to check for service availability. Keep in mind that not all ISPs serve all locations. Make a list of all the providers available in your new area for further comparison.

Compare Providers and Plans

After identifying the available ISPs, start comparing their services, plans, and prices. Consider factors like connection type (e.g., DSL, cable, satellite), internet speed, data limits, contract terms, and pricing.

Don’t forget to pay attention to the contract length and terms. Some ISPs require a long-term commitment, while others offer month-to-month plans. If you’re unsure about your long-term living situation, a month-to-month plan could provide more flexibility.

Consider Customer Service and Reviews

Reliable customer service can make a world of difference if you run into issues with your internet service. Check out online reviews and ratings of the ISPs to get a sense of their reputation. Are customers generally satisfied with their service? How do they rate the provider’s customer support? The answers to these questions can point you toward a wise decision.

Inform Your ISP About the Move

Once you’ve done your research and made some decisions, you need to inform your current ISP that you’re moving. This step opens up two primary options: transferring your current service or terminating it.


If your current ISP provides service in your new location and you’re happy with your current plan, transferring your service could be a seamless and cost-effective option. Contact your ISP as soon as you know your moving date. Most providers require advance notice, typically two to three weeks, to schedule the transfer.

When you call, ask about any fees associated with the transfer. Some ISPs may charge for installation or equipment fees at your new home. It’s also a good idea to ask about any changes to your service or contract terms. For example, your ISP might require a new contract for the new location, even if you’re transferring your current service.


If your current ISP doesn’t provide service in your new area or you’ve decided to switch providers, you will need to terminate your current service. Again, contact your ISP as soon as you know your moving date to schedule the termination.

Don’t forget to ask about any early termination fees, especially if you’re under contract. Also, find out what you need to do with your current equipment. Some ISPs require you to return modems or routers, while others might let you keep them.

Setting Up Internet in Your New Home

After deciding on your internet service and informing your current ISP about the move, you can set up your new service.

First, schedule the installation with your provider. If you’re transferring your service, coordinate this with your current ISP. If you’re switching providers, arrange an installation date soon after you move in. Meanwhile, clear the area where your modem or router will go to promote easy access to outlets or phone jacks.

Following the installation, set up your equipment. With a technician-led installation, they’ll handle this. For a self-installation, follow your ISP’s instructions, connect your modem and router, set up Wi-Fi, and implement security features.

Finally, test your connection on multiple devices. If there are issues, contact your ISP’s customer service for troubleshooting.

Wrapping Up

Moving can be a hectic process, and transferring your internet service is an essential part of that journey. By taking the time to manage this transition effectively, you can avoid unnecessary disruptions and continue to enjoy seamless connectivity in your new home.

Remember: the key to a successful move lies in effective planning, clear communication with your ISP, and careful implementation. With these steps, you’re sure to have your digital life up and running as soon as you step into your new home.

How To Transfer Your Internet Service When You Move
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