Their customer service has been above and beyond anything we've experienced in the past with an internet provider. The installer, George, was just awesome and went out of his way to walk me through all the steps of what he was doing during the install. He was not rushed and took his time to answer any and all questions I had as he was completing the connection.
I’ve worked from home most of my professional career and reliable Internet is vital. Prior to Element8, the fiber option we had was limited to very slow speeds, so we switched to satellite service which was just not cutting it. Now that Covid has hit, my wife is also working from home. Element8’s timing was perfect moving into our neighborhood. We joined and are glad we did. The customer service is unbelievable.
The consideration and pure care from you guys is amazing! Never would've thought a company would go out of the way like this. It's a huge stress relief knowing that I will be able to keep my job! Thank you so much from the bottom of my heart. Everyone from element8 has such pure hearts and I can't thank you enough!
E8 has been a great internet provider with unbelievable speeds! They have went above and beyond to make it an enjoyable experience for me! Element 8 has great service technicians that are super knowledgeable with great attitudes and always ready to help!